Last updated: March 29, 2026
This Privacy Policy explains how Krnic CommV ("we", "us", "our"), operating under the brand MealMate, collects, uses, and protects your personal data when you use our website and services. We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and Belgian privacy law.
We collect personal data that you voluntarily provide when using our services, including: name, email address, phone number, business address, company name, restaurant details, and any other information submitted through our contact or partner application forms.
We also automatically collect certain technical data when you visit our website, including IP address, browser type, device information, and pages visited. This data is collected through cookies and similar technologies.
We use your personal data to: process partner applications and inquiries, provide and improve our services, communicate with you about your account or requests, send service-related notifications, comply with legal obligations, and protect our legitimate business interests.
We process your data based on: your consent (when you submit a form or contact us), the performance of a contract (when you use our services as a partner), our legitimate interests (to improve our services and communicate with you), and compliance with legal obligations.
We do not sell your personal data. We may share your data with: service providers who help us operate our platform (hosting, email services), professional advisors, and authorities when required by law. All third-party processors are bound by data processing agreements compliant with GDPR.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Partner application data is retained for the duration of the business relationship and up to 5 years afterward for legal and accounting purposes.
Under the GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure of your data, restrict processing, data portability, object to processing, and withdraw consent at any time.
To exercise any of these rights, please contact us at info@mealmate.be. We will respond to your request within 30 days. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).
Our website uses essential cookies to ensure proper functionality. These cookies are strictly necessary and do not require consent.
With your explicit consent, we also use Google Analytics 4 (provided through Firebase Analytics by Google LLC) to understand how visitors use our website. This includes data such as pages visited, session duration, approximate geographic location (country/city level), device type, and browser. Google Analytics uses cookies to collect this information anonymously. We have enabled IP anonymization, and no personally identifiable information is shared with Google for advertising purposes.
You can accept or decline analytics cookies via the cookie banner shown on your first visit. You can change your preference at any time by clearing your browser cookies and revisiting the site. Without consent, no analytics data is collected.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or how we handle your data, contact us at: Krnic CommV, email: info@mealmate.be.